Hosting News
The Planet Adds Red Hat Enterprise Linux to Managed Hosting Platform
2008-11-13
HOUSTON, Nov. 11, 2008 ? The Planet, the global leader in IT hosting,
today announced the addition of the popular Red Hat Enterprise Linux operating
system to its Planet Northstar Managed Hosting line of business. Customers with
Linux, Microsoft or blended environments can now take advantage of premium
managed hosting services. As one of just two Red Hat Premier Hosting Partners,
the Planet Northstar engineering team will have direct access to the company?s
product roadmaps and new platform features, creating a technically superior
hosted environment for its customers.
Planet Northstar Managed Hosting provides small- and medium-sized customers with
the advantage of enterprise-class IT managed hosting services, backed by a
dedicated team of seasoned IT professionals who are personally accountable for
their success. Web 2.0 and SaaS (Software as a Service) companies building
innovative and cutting-edge applications use Red Hat Enterprise Linux as a
foundational component of the LAMP stack -- Linux, Apache, MySQL and PhP -- or
J2EE (Java Platform, Enterprise Edition).
Databases provide the foundation for today?s advanced, multi-tier applications.
To provide the support required by customers in managing these complex
applications, Planet Northstar customers are assigned a dedicated MySQL
cluster-certified database administrator as part of their core team.
?With our rigorous Anticipation Advantage best-practices methodology, Planet
Northstar Managed Hosting becomes a proactive extension of your IT team,? said
The Planet?s Vice President of Marketing and Product Management Steve Kahan.
?CIOs require proactive planning, preparation and prevention, which is precisely
what Planet Northstar provides. Backed by a team of certified professionals, our
enterprise-class network and SAS 70 Type II world-class data centers, customers
gain access to infrastructure that would otherwise be unaffordable for most
companies.?
About Planet Northstar?s Red Hat Portfolio
As a Red Hat Premier Hosting Partner, the Planet Northstar team provides greater
insight to platform-specific support incidents and package updates, which they
manage and pass directly to customers:
Red Hat Certified Engineers: Every customer is assigned a Red Hat
Certified Engineer (RHCE), who has passed rigorous testing requirements to earn
the designation.
MySQL Management: A senior database administrator (DBA)
specifically certified on MySQL is assigned to every customer account. Each
customer account also has access to exclusive MySQL 5.1 Cluster DBAs who are
responsible for reviewing the performance and future scalability of every
database platform.
Red Hat LVM Expertise: Planet Northstar uses Red Hat?s Logical
Volume Management snapshots to perform online and reliable database backups with
virtually no performance impact. Customer databases are expertly managed to
ensure maximum processing power.
Advanced Linux Platform Features: Linux engineers help customers
leverage advanced platform features, including centralized authentication over
LDAP; cluster suite failover; shared storage over high-performance SANs; or
Apache Web server load balancing.
OS Management: Every Planet Northstar customer gains access to
proactive OS management, including hardening procedures, performance monitoring,
security patching, managed backups and scalability reviews to be certain systems
grow with their business.
Planet Northstar is backed by The Planet?s core infrastructure, including six
SAS 70 Type II world-class data centers, enterprise-class network, data center
operations, customer provisioning systems, physical and environmental security,
and problem management and resolution through its customer portal. Coupled with
its powerful and industry-leading Service Level Agreement, Planet Northstar
guarantees 100 percent power and network uptime, along with one-hour hardware
replacement and 15-minute response times.
Using its Anticipation Advantage methodology, Planet Northstar utilizes a
four-step proactive process throughout every client?s hosted IT lifecycle:
Assess: For every customer, the Planet Northstar team begins with
in-depth business and technology planning to gain a thorough understanding of
business and technology goals. Together they examine current and future
expectations, and how each will impact the customer?s technology requirements.
The result is a recommended IT implementation plan that delivers on business
requirements, along with alternate configurations should the environment or
goals change.
Design: Based on the customer?s business and technology goals, the
team designs and develops a comprehensive, customized systems architecture plan
from the ground up to satisfy specific needs now and into the future. It
provides scalability foresight ? not just insight ? so customers are prepared
for each business cycle. The plan also defines how the Planet Northstar team
will work as an extension of the customer?s team.
Maintain: The dedicated team of certified and seasoned IT experts
applies years of experience to proactively manage and maintain each customer?s
IT performance. For example, protection of IT assets is secured by design.
Customized change-control procedures are built into the plan to ensure
high-availability and security for customers. These processes enable the Planet
Northstar team to anticipate and mitigate risks, and prevent breaches, outages
or compliance violations.
Measure: Metrics are a key component of Planet Northstar Managed
Hosting. By integrating metrics and reporting best practices, the dedicated
account team establishes benchmarks to report the status of IT systems and to
identify critical trends. Quarterly interactive meetings are held to review
systems health and discover new ways to improve operating procedures and
technology performance, at the same time integrating these metrics with the
Anticipation Advantage methodology.
To learn more about Planet Northstar, visit the Web site at
www.planetnorthstar.com. White
papers that provide additional details are available for download: The
Anticipation Advantage of Proactive Managed Hosting; and Leveraging Capex-Free
Managed Hosting by the Yankee Group, an industry-leading research company.
About The Planet
The Planet is the leading provider of On Demand IT Infrastructure solutions,
hosting more than 25,000 small- and medium-size businesses and 13.3 million Web
sites worldwide. The Planet Alpha division provides the widest array of
self-managed dedicated servers and advanced services backed by 24x7x365 support.
The Planet Northstar Managed Hosting division combines a proactive methodology
and seasoned IT experts to deliver a fully managed hosting solution. With the
best choice of servers, software tools and world-class support, backed by
state-of-the-art facilities and an enterprise-class network, The Planet turns IT
into a powerful competitive advantage that enables customers to grow their
businesses. For additional information, visit
http://www.theplanet.com.
For information contact:
Yvonne Donaldson, The Planet
Director, Public Relations
Phone: (281) 714-3602
ydonaldson@theplanet.com
Catherine Leahy
Global Fluency
Phone: (650) 433-4150
cleahy@globalfluency.com
Click here for more information
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