Reference & Manual > MySQL Reference Manual > PROBLEMS

An Access denied error can have many causes. Often the problem is related to the MySQL accounts that the server allows client programs to use when connecting. See Section 5.7.8, “Causes of Access denied Errors”, and Section 5.7.2, “How the Privilege System Works”.

A MySQL client on Unix can connect to the mysqld server in two different ways: By using a Unix socket file to connect through a file in the filesystem (default /tmp/mysql.sock), or by using TCP/IP, which connects through a port number. A Unix socket file connection is faster than TCP/IP, but can be used only when connecting to a server on the same computer. A Unix socket file is used if you don't specify a hostname or if you specify the special hostname localhost.

If the MySQL server is running on Windows 9x or Me, you can connect only via TCP/IP. If the server is running on Windows NT, 2000, XP, or 2003 and is started with the --enable-named-pipe option, you can also connect with named pipes if you run the client on the host where the server is running. The name of the named pipe is MySQL by default. If you don't give a hostname when connecting to mysqld, a MySQL client first tries to connect to the named pipe. If that doesn't work, it connects to the TCP/IP port. You can force the use of named pipes on Windows by using . as the hostname.

The error (2002) Can't connect to ... normally means that there is no MySQL server running on the system or that you are using an incorrect Unix socket filename or TCP/IP port number when trying to connect to the server.

The error (2003) Can't connect to MySQL server on 'server' (10061) indicates that the network connection has been refused. You should check that there is a MySQL server running, that it has network connections enabled, the network port you specified is the one configured on the server, and that the TCP/IP port you are using has not been blocked by a firewall or port blocking service.

Start by checking whether there is a process named mysqld running on your server host. (Use ps xa | grep mysqld on Unix or the Task Manager on Windows.) If there is no such process, you should start the server. See Section 2.10.2.3, “Starting and Troubleshooting the MySQL Server”.

If a mysqld process is running, you can check it by trying the following commands. The port number or Unix socket filename might be different in your setup. host_ip represents the IP number of the machine where the server is running.

shell> mysqladmin version
shell> mysqladmin variables
shell> mysqladmin -h `hostname` version variables
shell> mysqladmin -h `hostname` --port=3306 version
shell> mysqladmin -h host_ip version
shell> mysqladmin --protocol=socket --socket=/tmp/mysql.sock version

Note the use of backticks rather than forward quotes with the hostname command; these cause the output of hostname (that is, the current hostname) to be substituted into the mysqladmin command. If you have no hostname command or are running on Windows, you can manually type the hostname of your machine (without backticks) following the -h option. You can also try -h 127.0.0.1 to connect with TCP/IP to the local host.

Here are some reasons the Can't connect to local MySQL server error might occur:

If you get the error message Can't connect to MySQL server on some_host, you can try the following things to find out what the problem is:

MySQL 4.1 and up uses an authentication protocol based on a password hashing algorithm that is incompatible with that used by older clients. If you upgrade the server from 4.0, attempts to connect to it with an older client may fail with the following message:

shell> mysql
Client does not support authentication protocol requested
by server; consider upgrading MySQL client

To solve this problem, you should use one of the following approaches:

Note: In PHP, the standard mysql extension does not support the new authentication protocol in MySQL 4.1.1 and higher. This is true regardless of the PHP version being used. If you wish to use the mysql extension with MySQL 4.1 or newer, you will need to follow one of the options discussed above for configuring MySQL to work with old clients. The mysqli extension (stands for "MySQL, Improved"; new in PHP 5) is compatible with the improved password hashing employed in MySQL 4.1 and higher, and no special configuration of MySQL need be done to use this newer MySQL client library for PHP. For more information about the mysqli extension, see http://php.net/mysqli.

It may also be possible to compile the older mysql extension against the new MySQL client library. This is beyond the scope of this Manual; consult the PHP documentation for more information. You also be able to obtain assistance with these issues in our MySQL with PHP forum.

For additional background on password hashing and authentication, see Section 5.7.9, “Password Hashing as of MySQL 4.1”.

MySQL client programs prompt for a password when invoked with a --password or -p option that has no following password value:

shell> mysql -u user_name -p
Enter password:

On some systems, you may find that your password works when specified in an option file or on the command line, but not when you enter it interactively at the Enter password: prompt. This occurs when the library provided by the system to read passwords limits password values to a small number of characters (typically eight). That is a problem with the system library, not with MySQL. To work around it, change your MySQL password to a value that is eight or fewer characters long, or put your password in an option file.

If you get the following error, it means that mysqld has received many connect requests from the host 'host_name' that have been interrupted in the middle:

Host 'host_name' is blocked because of many connection errors.
Unblock with 'mysqladmin flush-hosts'

The number of interrupted connect requests allowed is determined by the value of the max_connect_errors system variable. After max_connect_errors failed requests, mysqld assumes that something is wrong (for example, that someone is trying to break in), and blocks the host from further connections until you execute a mysqladmin flush-hosts command or issue a FLUSH HOSTS statement. See Section 5.2.2, “Server System Variables”.

By default, mysqld blocks a host after 10 connection errors. You can adjust the value by starting the server like this:

shell> mysqld_safe --max_connect_errors=10000 &

If you get this error message for a given host, you should first verify that there isn't anything wrong with TCP/IP connections from that host. If you are having network problems, it does you no good to increase the value of the max_connect_errors variable.

If you get a Too many connections error when you try to connect to the mysqld server, this means that all available connections are in use by other clients.

The number of connections allowed is controlled by the max_connections system variable. Its default value is 100. If you need to support more connections, you should restart mysqld with a larger value for this variable.

mysqld actually allows max_connections+1 clients to connect. The extra connection is reserved for use by accounts that have the SUPER privilege. By granting the SUPER privilege to administrators and not to normal users (who should not need it), an administrator can connect to the server and use SHOW PROCESSLIST to diagnose problems even if the maximum number of unprivileged clients are connected. See Section 13.5.4.16, “SHOW PROCESSLIST Syntax”.

The maximum number of connections MySQL can support depends on the quality of the thread library on a given platform. Linux or Solaris should be able to support 500-1000 simultaneous connections, depending on how much RAM you have and what your clients are doing. Static Linux binaries provided by MySQL AB can support up to 4000 connections.

If you issue a query using the mysql client program and receive an error like the following one, it means that mysql does not have enough memory to store the entire query result:

mysql: Out of memory at line 42, 'malloc.c'
mysql: needed 8136 byte (8k), memory in use: 12481367 bytes (12189k)
ERROR 2008: MySQL client ran out of memory

To remedy the problem, first check whether your query is correct. Is it reasonable that it should return so many rows? If not, correct the query and try again. Otherwise, you can invoke mysql with the --quick option. This causes it to use the mysql_use_result() C API function to retrieve the result set, which places less of a load on the client (but more on the server).

This section also covers the related Lost connection to server during query error.

The most common reason for the MySQL server has gone away error is that the server timed out and closed the connection. In this case, you normally get one of the following error codes (which one you get is operating system-dependent):

By default, the server closes the connection after eight hours if nothing has happened. You can change the time limit by setting the wait_timeout variable when you start mysqld. See Section 5.2.2, “Server System Variables”.

If you have a script, you just have to issue the query again for the client to do an automatic reconnection. This assumes that you have automatic reconnection in the client enabled (which is the default for the mysql command-line client).

Some other common reasons for the MySQL server has gone away error are:

You can check whether the MySQL server died and restarted by executing mysqladmin version and examining the server's uptime. If the client connection was broken because mysqld crashed and restarted, you should concentrate on finding the reason for the crash. Start by checking whether issuing the query again kills the server again. See Section A.4.2, “What to Do If MySQL Keeps Crashing”.

You can get more information about the lost connections by starting mysqld with the --log-warnings=2 option. This logs some of the disconnected errors in the hostname.err file. See Section 5.11.1, “The Error Log”.

If you want to create a bug report regarding this problem, be sure that you include the following information:

See also Section A.2.10, “Communication Errors and Aborted Connections”, and Section 1.8, “How to Report Bugs or Problems”.

A communication packet is a single SQL statement sent to the MySQL server or a single row that is sent to the client.

In MySQL 3.23, the largest possible packet is 16MB, due to limits in the client/server protocol. In MySQL 4.0.1 and up, the limit is 1GB.

When a MySQL client or the mysqld server receives a packet bigger than max_allowed_packet bytes, it issues a Packet too large error and closes the connection. With some clients, you may also get a Lost connection to MySQL server during query error if the communication packet is too large.

Both the client and the server have their own max_allowed_packet variable, so if you want to handle big packets, you must increase this variable both in the client and in the server.

If you are using the mysql client program, its default max_allowed_packet variable is 16MB. That is also the maximum value before MySQL 4.0. To set a larger value from 4.0 on, start mysql like this:

shell> mysql --max_allowed_packet=32M

That sets the packet size to 32MB.

The server's default max_allowed_packet value is 1MB. You can increase this if the server needs to handle big queries (for example, if you are working with big BLOB columns). For example, to set the variable to 16MB, start the server like this:

shell> mysqld --max_allowed_packet=16M

Before MySQL 4.0, use this syntax instead:

shell> mysqld --set-variable=max_allowed_packet=16M

You can also use an option file to set max_allowed_packet. For example, to set the size for the server to 16MB, add the following lines in an option file:

[mysqld]
max_allowed_packet=16M

Before MySQL 4.0, use this syntax instead:

[mysqld]
set-variable = max_allowed_packet=16M

It's safe to increase the value of this variable because the extra memory is allocated only when needed. For example, mysqld allocates more memory only when you issue a long query or when mysqld must return a large result row. The small default value of the variable is a precaution to catch incorrect packets between the client and server and also to ensure that you don't run out of memory by using large packets accidentally.

You can also get strange problems with large packets if you are using large BLOB values but have not given mysqld access to enough memory to handle the query. If you suspect this is the case, try adding ulimit -d 256000 to the beginning of the mysqld_safe script and restarting mysqld.

The server error log can be a useful source of information about connection problems. See Section 5.11.1, “The Error Log”. Starting with MySQL 3.23.40, if you start the server with the --warnings option (or --log-warnings from MySQL 4.0.3 on), you might find messages like this in your error log:

010301 14:38:23  Aborted connection 854 to db: 'users' user: 'josh'

If Aborted connections messages appear in the error log, the cause can be any of the following:

When any of these things happen, the server increments the Aborted_clients status variable.

The server increments the Aborted_connects status variable when the following things happen:

If these kinds of things happen, it might indicate that someone is trying to break into your server!

Other reasons for problems with aborted clients or aborted connections:

See also Section A.2.8, “MySQL server has gone away”.

There are several ways a full-table error can occur:

If you get an error of the following type for some queries, it means that MySQL cannot create a temporary file for the result set in the temporary directory:

Can't create/write to file '\\sqla3fe_0.ism'.

The preceding error is a typical message for Windows; the Unix message is similar.

One fix is to start mysqld with the --tmpdir option or to add the option to the [mysqld] section of your option file. For example, to specify a directory of C:\temp, use these lines:

[mysqld]
tmpdir=C:/temp

The C:\temp directory must exist and have sufficient space for the MySQL server to write to. See Section 4.3.2, “Using Option Files”.

Another cause of this error can be permissions issues. Make sure that the MySQL server can write to the tmpdir directory.

Check also the error code that you get with perror. One reason the server cannot write to a table is that the filesystem is full:

shell> perror 28
Error code  28:  No space left on device

If you get Commands out of sync; you can't run this command now in your client code, you are calling client functions in the wrong order.

This can happen, for example, if you are using mysql_use_result() and try to execute a new query before you have called mysql_free_result(). It can also happen if you try to execute two queries that return data without calling mysql_use_result() or mysql_store_result() in between.

If you get the following error, it means that when mysqld was started or when it reloaded the grant tables, it found an account in the user table that had an invalid password.

Found wrong password for user 'some_user'@'some_host'; ignoring user

As a result, the account is simply ignored by the permission system.

The following list indicates possible causes of and fixes for this problem:

If you get either of the following errors, it usually means that no table exists in the default database with the given name:

Table 'tbl_name' doesn't exist
Can't find file: 'tbl_name' (errno: 2)

In some cases, it may be that the table does exist but that you are referring to it incorrectly:

You can check which tables are in the default database with SHOW TABLES. See Section 13.5.4, “SHOW Syntax”.

You might see an error like this if you have character set problems:

MySQL Connection Failed: Can't initialize character set charset_name

This error can have any of the following causes:

If you get ERROR '...' not found (errno: 23), Can't open file: ... (errno: 24), or any other error with errno 23 or errno 24 from MySQL, it means that you haven't allocated enough file descriptors for the MySQL server. You can use the perror utility to get a description of what the error number means:

shell> perror 23
Error code  23:  File table overflow
shell> perror 24
Error code  24:  Too many open files
shell> perror 11
Error code  11:  Resource temporarily unavailable

The problem here is that mysqld is trying to keep open too many files simultaneously. You can either tell mysqld not to open so many files at once or increase the number of file descriptors available to mysqld.

To tell mysqld to keep open fewer files at a time, you can make the table cache smaller by reducing the value of the table_cache system variable (the default value is 64). Reducing the value of max_connections also reduces the number of open files (the default value is 100).

To change the number of file descriptors available to mysqld, you can use the --open-files-limit option to mysqld_safe or (as of MySQL 3.23.30) set the open_files_limit system variable. See Section 5.2.2, “Server System Variables”. The easiest way to set these values is to add an option to your option file. See Section 4.3.2, “Using Option Files”. If you have an old version of mysqld that doesn't support setting the open files limit, you can edit the mysqld_safe script. There is a commented-out line ulimit -n 256 in the script. You can remove the ‘#’ character to uncomment this line, and change the number 256 to set the number of file descriptors to be made available to mysqld.

--open-files-limit and ulimit can increase the number of file descriptors, but only up to the limit imposed by the operating system. There is also a “hard” limit that can be overridden only if you start mysqld_safe or mysqld as root (just remember that you also need to start the server with the --user option in this case so that it does not continue to run as root after it starts up). If you need to increase the operating system limit on the number of file descriptors available to each process, consult the documentation for your system.

Note: If you run the tcsh shell, ulimit does not work! tcsh also reports incorrect values when you ask for the current limits. In this case, you should start mysqld_safe using sh.

When you are linking an application program to use the MySQL client library, you might get undefined reference errors for symbols that start with mysql_, such as those shown here:

/tmp/ccFKsdPa.o: In function `main':
/tmp/ccFKsdPa.o(.text+0xb): undefined reference to `mysql_init'
/tmp/ccFKsdPa.o(.text+0x31): undefined reference to `mysql_real_connect'
/tmp/ccFKsdPa.o(.text+0x57): undefined reference to `mysql_real_connect'
/tmp/ccFKsdPa.o(.text+0x69): undefined reference to `mysql_error'
/tmp/ccFKsdPa.o(.text+0x9a): undefined reference to `mysql_close'

You should be able to solve this problem by adding -Ldir_path -lmysqlclient at the end of your link command, where dir_path represents the pathname of the directory where the client library is located. To determine the correct directory, try this command:

shell> mysql_config --libs

The output from mysql_config might indicate other libraries that should be specified on the link command as well.

If you get undefined reference errors for the uncompress or compress function, add -lz to the end of your link command and try again.

If you get undefined reference errors for a function that should exist on your system, such as connect, check the manual page for the function in question to determine which libraries you should add to the link command.

You might get undefined reference errors such as the following for functions that don't exist on your system:

mf_format.o(.text+0x201): undefined reference to `__lxstat'

This usually means that your MySQL client library was compiled on a system that is not 100% compatible with yours. In this case, you should download the latest MySQL source distribution and compile MySQL yourself. See Section 2.9, “MySQL Installation Using a Source Distribution”.

You might get undefined reference errors at runtime when you try to execute a MySQL program. If these errors specify symbols that start with mysql_ or indicate that the mysqlclient library can't be found, it means that your system can't find the shared libmysqlclient.so library. The fix for this is to tell your system to search for shared libraries where the library is located. Use whichever of the following methods is appropriate for your system:

Another way to solve this problem is by linking your program statically with the -static option, or by removing the dynamic MySQL libraries before linking your code. Before trying the second method, you should be sure that no other programs are using the dynamic libraries.

If you have problems with file permissions, the UMASK environment variable might be set incorrectly when mysqld starts. For example, MySQL might issue the following error message when you create a table:

ERROR: Can't find file: 'path/with/filename.frm' (Errcode: 13)

The default UMASK value is 0660. You can change this behavior by starting mysqld_safe as follows:

shell> UMASK=384  # = 600 in octal
shell> export UMASK
shell> mysqld_safe &

By default, MySQL creates database and RAID directories with an access permission value of 0700. You can modify this behavior by setting the UMASK_DIR variable. If you set its value, new directories are created with the combined UMASK and UMASK_DIR values. For example, if you want to give group access to all new directories, you can do this:

shell> UMASK_DIR=504  # = 770 in octal
shell> export UMASK_DIR
shell> mysqld_safe &

In MySQL 3.23.25 and above, MySQL assumes that the value for UMASK and UMASK_DIR is in octal if it starts with a zero.

See Appendix F, Environment Variables.

If you have never set a root password for MySQL, the server does not require a password at all for connecting as root. However, it is recommended to set a password for each account. See Section 5.6.1, “General Security Guidelines”.

If you set a root password previously, but have forgotten what it was, you can set a new password. The following procedure is for Windows systems. The procedure for Unix systems is given later in this section.

The procedure under Windows:

In a Unix environment, the procedure for resetting the root password is as follows:

Alternatively, on any platform, you can set the new password using the mysql client(but this approach is less secure):

Each MySQL version is tested on many platforms before it is released. This doesn't mean that there are no bugs in MySQL, but if there are bugs, they should be very few and can be hard to find. If you have a problem, it always helps if you try to find out exactly what crashes your system, because you have a much better chance of getting the problem fixed quickly.

First, you should try to find out whether the problem is that the mysqld server dies or whether your problem has to do with your client. You can check how long your mysqld server has been up by executing mysqladmin version. If mysqld has died and restarted, you may find the reason by looking in the server's error log. See Section 5.11.1, “The Error Log”.

On some systems, you can find in the error log a stack trace of where mysqld died that you can resolve with the resolve_stack_dump program. See Section E.1.4, “Using a Stack Trace”. Note that the variable values written in the error log may not always be 100% correct.

Many server crashes are caused by corrupted data files or index files. MySQL updates the files on disk with the write() system call after every SQL statement and before the client is notified about the result. (This is not true if you are running with --delay-key-write, in which case data files are written but not index files.) This means that data file contents are safe even if mysqld crashes, because the operating system ensures that the unflushed data is written to disk. You can force MySQL to flush everything to disk after every SQL statement by starting mysqld with the --flush option.

The preceding means that normally you should not get corrupted tables unless one of the following happens:

Because it is very difficult to know why something is crashing, first try to check whether things that work for others crash for you. Please try the following things:

This section describes how MySQL responds to disk-full errors (such as “no space left on device”), and, as of MySQL 4.0.22, to quota-exceeded errors (such as “write failed” or “user block limit reached”).

This section is relevant for writes to MyISAM tables. As of MySQL 4.1.9, it also applies for writes to binary log files and binary log index file, except that references to “row” and “record” should be understood to mean “event.”

When a disk-full condition occurs, MySQL does the following:

To alleviate the problem, you can take the following actions:

Exceptions to the preceding behavior are when you use REPAIR TABLE or OPTIMIZE TABLE or when the indexes are created in a batch after LOAD DATA INFILE or after an ALTER TABLE statement. All of these statements may create large temporary files that, if left to themselves, would cause big problems for the rest of the system. If the disk becomes full while MySQL is doing any of these operations, it removes the big temporary files and mark the table as crashed. The exception is that for ALTER TABLE, the old table is left unchanged.

MySQL uses the value of the TMPDIR environment variable as the pathname of the directory in which to store temporary files. If you don't have TMPDIR set, MySQL uses the system default, which is normally /tmp, /var/tmp, or /usr/tmp. If the filesystem containing your temporary file directory is too small, you can use the --tmpdir option to mysqld to specify a directory in a filesystem where you have enough space.

Starting from MySQL 4.1, the --tmpdir option can be set to a list of several paths that are used in round-robin fashion. Paths should be separated by colon characters (‘:’) on Unix and semicolon characters (‘;’) on Windows, NetWare, and OS/2. Note: To spread the load effectively, these paths should be located on different physical disks, not different partitions of the same disk.

If the MySQL server is acting as a replication slave, you should not set --tmpdir to point to a directory on a memory-based filesystem or to a directory that is cleared when the server host restarts. A replication slave needs some of its temporary files to survive a machine restart so that it can replicate temporary tables or LOAD DATA INFILE operations. If files in the temporary file directory are lost when the server restarts, replication fails.

MySQL creates all temporary files as hidden files. This ensures that the temporary files are removed if mysqld is terminated. The disadvantage of using hidden files is that you do not see a big temporary file that fills up the filesystem in which the temporary file directory is located.

When sorting (ORDER BY or GROUP BY), MySQL normally uses one or two temporary files. The maximum disk space required is determined by the following expression:

(length of what is sorted + sizeof(row pointer))
* number of matched rows
* 2

The row pointer size is usually four bytes, but may grow in the future for really big tables.

For some SELECT queries, MySQL also creates temporary SQL tables. These are not hidden and have names of the form SQL_*.

ALTER TABLE creates a temporary table in the same directory as the original table.

The default location for the Unix socket file that the server uses for communication with local clients is /tmp/mysql.sock. (For some distribution formats, the directory might be different, such as /var/lib/mysql for RPMs.)

On some versions of Unix, anyone can delete files in the /tmp directory or other similar directories used for temporary files. If the socket file is located in such a directory on your system, this might cause problems.

On most versions of Unix, you can protect your /tmp directory so that files can be deleted only by their owners or the superuser (root). To do this, set the sticky bit on the /tmp directory by logging in as root and using the following command:

shell> chmod +t /tmp

You can check whether the sticky bit is set by executing ls -ld /tmp. If the last permission character is t, the bit is set.

Another approach is to change the place where the server creates the Unix socket file. If you do this, you should also let client programs know the new location of the file. You can specify the file location in several ways:

You can test whether the new socket location works by attempting to connect to the server with this command:

shell> mysqladmin --socket=/path/to/socket version

If you have a problem with SELECT NOW() returning values in UTC and not your local time, you have to tell the server your current time zone. The same applies if UNIX_TIMESTAMP() returns the wrong value. This should be done for the environment in which the server runs; for example, in mysqld_safe or mysql.server. See Appendix F, Environment Variables.

You can set the time zone for the server with the --timezone=timezone_name option to mysqld_safe. You can also set it by setting the TZ environment variable before you start mysqld.

The allowable values for --timezone or TZ are system-dependent. Consult your operating system documentation to see what values are acceptable.

By default, MySQL searches are not case sensitive (although there are some character sets that are never case insensitive, such as czech). This means that if you search with col_name LIKE 'a%', you get all column values that start with A or a. If you want to make this search case sensitive, make sure that one of the operands has a case sensitive or binary collation. For example, if you are comparing a column and a string that both have the latin1 character set, you can use the COLLATE operator to cause either operand to have the latin1_general_cs or latin1_bin collation. For example:

col_name COLLATE latin1_general_cs LIKE 'a%'